How is FASTag KYC done? Failure to do so could result in a toll plaza

FASTag KYC: Millions of vehicles ply on the country’s highways every day, and most pay toll taxes using Fastag. Fastag has made cashless transactions easier. However, many people remain careless about its KYC. Fastag KYC, or Know Your Customer, is a crucial process that keeps your Fastag valid and active.

If this isn’t completed, your FASTag may be blocked and the barrier at the toll plaza won’t open. This means you’ll be stopped and required to make a manual payment. So, if you haven’t already completed your KYC, complete it immediately. The process is very simple and can be completed online in a few minutes.

Why is KYC of Fastag necessary?

The purpose of KYC is to ensure that the FASTag is issued in the name of the rightful owner and is not being used for any illegal purpose. The Reserve Bank of India and the National Highway Authority of India (NHAI) have directed all banks and wallet companies issuing FASTags to ensure that every user’s KYC is updated. A FASTag without KYC is considered limited use, meaning you can only store a certain amount of money on it.

And after a certain limit, it will automatically be blocked. In many cases, it has been observed that transactions fail despite a user’s balance being available. This is due to a lack of KYC. This leads to long queues at toll plazas and travel delays. Therefore, if you regularly travel on highways, it is extremely important to keep your KYC up-to-date.

Easy process to get KYC done

FASTag KYC can be done both online and offline. To do so online, first visit the website or app of the bank or wallet from which you purchased your FASTag. Select the KYC update option under “FASTag Services.” Log in and upload your Aadhaar card, PAN card, and vehicle registration number.

After submitting, you will receive an update message on your mobile within a few hours. If you prefer to do it offline, you’ll need to visit your nearest bank branch or Fastag center and submit your documents. Ensure the mobile number associated with your Fastag is active, as it receives the OTP. Once KYC is complete, your Fastag will remain active and will never be blocked at tolls.