Jeevan Praman Patra: Big news for pensioners. Pensioners no longer need to visit the bank to submit their life certificates. The government has launched an Aadhaar-based digital life certificate service called Jeevan Pramaan, allowing senior citizens to submit their certificates from the comfort of their homes. This service is available not only online but also through doorstep banking and India Post Payments Bank (IPPB). This means that a postman or Gramin Dak Sevak can now come to your home and complete this process. Senior citizens no longer have to stand in queues.

The government has provided a significant benefit to pensioners. Senior citizens can now obtain an Aadhaar-based digital life certificate (Jeevan Pramaan) from the comfort of their homes. This facility will save them the hassle of standing in line at the bank or post office each year. The government launched this digital service on November 10, 2014. It is now available through both the PSB Alliance Doorstep Banking and India Post Payments Bank (IPPB) platforms.

Who can use it?

This facility is for all government and non-government pensioners.

Senior citizens above 80 years of age can submit life certificate from 1 October 2025 to 30 November 2025.

Those aged between 60 to 80 years can complete this process from November 1 to November 30, 2025.

How will you get the facility?

Pensioners can contact their nearest post office or raise a request through Post Info App or website https://ccc.cept.gov.in/ServiceRequest/request.aspx to call the postman/Gram Dak Sevak to their home.

What is the charge?

– The home delivery service of Life Certificate is completely free for both IPPB customers and non-IPPB customers.

– After the Digital Life Certificate (DLC) is generated, a nominal charge of Rs 70 plus GST will be levied when the Pramaan ID is generated.

– At the same time, customers of Public Sector Banks (PSB) can also avail this facility absolutely free through PSB Alliance Doorstep Banking.

Required documents and rules

Pensioners must have Aadhaar number.

Mobile number should be linked with Aadhaar.

Aadhaar must be registered with the pension disbursing institution (bank/post office etc.).

Pension type, PPO number, account number and department name.

How to request for doorstep banking?

First of all download DSB mobile app and open the login page.

Enter your mobile number and login with OTP or PIN.

Enter your bank name and pin code.

The system will tell you whether the service is available in your area or not.

If the service is available, the system will display your bank account information (in masked form).

You select the type of service, address and time slot.

If the slot is available, confirm and complete the booking.

After booking, SR ID and SVC (Service Verification Code) will be sent to your mobile.

At the appointed time, the bank agent or postman will come to your house and prepare the digital life certificate after biometric authentication.

How to download the certificate?

Once your Digital Life Certificate (DLC) is successfully generated, you will receive a transaction ID via SMS. Using this ID, you can download your Life Certificate from jeevanpramaan.gov.in.