If you’re also tired of receiving unknown and fraudulent calls every day, here’s some great news for you! The Telecom Regulatory Authority of India (TRAI) has approved the ground-breaking technology, Calling Name Presentation (CNAP). Once CNAP is implemented, when you receive a call, not only the number but also the caller’s real name will appear on your screen. This innovative service will make it easier for users to avoid fraudulent calls. Will you need to change your phone settings for this, and how will it work? Learn the full details.
What is the CNAP service
Calling Name Presentation (CNAP) is a state-of-the-art technology that displays the caller’s name on your mobile screen when you receive an incoming call. The displayed name will not be an assumed name, but the actual name provided when the mobile number was registered with the telecom company. Its primary purpose is to protect people from fraudulent and spam calls and increase transparency.
Now, you won’t have to rely on third-party apps like Truecaller, which often don’t display the correct name. TRAI, in collaboration with the Department of Telecommunications (DoT), has decided to roll out this service nationwide in a phased manner. Initially, it will be available on 4G and 5G networks, while 2G and 3 G users will benefit after the technology upgrade.
Will phone settings need to be changed
The biggest question on users’ minds is whether they will need to make any changes to their phones to access this service. According to TRAI, users will not need to change any settings to avail this service. CNAP will be activated by default on all mobile networks.
However, users who do not want their information displayed on the screen will have the option to disable it. Telecom operators will provide an ‘opt-out’ feature on their portals or mobile apps. Some mobile companies will incorporate this through system updates so that every user receives the correct information.
Major Benefits of CNAP Service
The biggest advantage of CNAP is that it will strictly curb fake and fraudulent calls. Now, no stranger will be able to mislead people with a fake name or phone number. By seeing the caller’s real name, users will be able to immediately determine whether the call is genuine or a fraudulent attempt. This transparency will also help reduce online financial fraud.
