Post Office Update – If your name is linked to a post office, you can carefully review the important points. A comprehensive checklist has been issued for post offices. The Department of Posts aims to ensure that claims related to the Jan Suraksha Yojana are completed before they are sent to the Centralised Processing and Resolution Centre. In a release dated October 29, 2025, the Department of Posts stated that claims received from post offices often contain various errors and omissions, which will now be reversed.
This delays the settlement of the scheme and detracts from customers. The Post Office further informed that to ensure flawless submission of claims and to prevent delays in settlement, it has been decided that all claim cases related to the Jan Suraksha Yojana will be submitted to the nodal office, CPRC, Chennai 600002, through the respective divisional head.
Verification will be done
Claims under the Pradhan Mantri Suraksha Bima Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana, and Atal Pension Yojana will be verified at the divisional level. The divisional head will also ensure this. Claim applications must be complete in all respects, as per the relevant checklist, and only then will they be forwarded to the CrPC.
Furthermore, if your family members are covered under these schemes, you will need to follow the following checklist to ensure correct filing of claims and avoid delays in processing/settlement. Following this checklist will ensure no problems and timely disbursements.
Important Points Regarding the Checklist for These Schemes
For this, the claim form and discharge receipt must be filled in blue ink.
Then, the claim must be filed in Finacle using the CCSPMY menu.
Further, attach copies of the death certificate, FIR and postmortem report, disability certificate, and Aadhaar of the deceased and the nominee.
Further, provide a ledger copy of the PMSBY deductions, verified by the postmaster.
Then, the ledger copy of the post office account must be filled.
Follow the steps, the first page of the cancelled cheque or passbook, which must contain the name, IFSC code, and account number.
The names of the deceased and the nominee must match on all documents.
Then, all documents must be countersigned by the postmaster in blue ink.
The postmaster’s seal must be affixed to the document.
Then, two complete copies of the entire claim must be submitted.
