LPG Booking Update: If you’ve booked an LPG cylinder but it hasn’t been delivered, there’s no need to panic. Learn how to file a complaint against Indane, Bharat Gas, and HP Gas and where to contact them.
What to do first if you don’t receive the cylinder?
If you’ve booked a gas cylinder and it hasn’t been delivered for several days, first contact your gas agency. Sometimes, the agency changes the delivery date or delays it for some reason. Therefore, it’s important to check with the agency first.
How to complain online?
If the problem isn’t resolved after contacting the gas agency, you can file a complaint by visiting the gas company’s official website. Each company offers an online complaint facility. You can file a complaint in the customer care section on the websites of Indane, Bharat Gas, or HP Gas.
How can you file a complaint using a toll-free number?
If you can’t submit an online complaint, you can reach out to the customer care numbers of gas companies to report your issue. Here are the helplines: Indane Gas: 1800-233-3555, Bharat Gas: 1800-22-4344, HP Gas: 1800-233-3555. Simply call these numbers and share your booking number along with details about your problem.
Here’s how to submit complaints through the government portal
You can also lodge an LPG complaint on the Consumer Affairs Ministry’s website. This is a great alternative if your gas agency or company isn’t addressing your concern. When you file a complaint, make sure to have some key information ready: your gas connection number, booking number, mobile number, and the name of your agency. Having this information at hand can help expedite the resolution of your issue.
The ongoing war in the Middle East has significantly impacted oil and gas supplies in many countries around the world. In India, too, people are worried about gas cylinders. In a time when gas cylinders have become a necessity in every household, the concern about a shortage is truly surprising. Meanwhile, another issue is emerging, further exacerbating users’ problems. Many people say they are being charged more than the agreed price when purchasing cylinders. Furthermore, in some cases, records show the cylinder as delivered without actually being delivered. This means that while there are problems with LPG, some people are exploiting this situation to harm users.
