PMO Complaint – People across the country are often frustrated by delays in government work or the lack of access to benefits from central government schemes. Often, even after numerous visits to government offices, their complaints are not heard. In such a situation, citizens now have the opportunity to send their complaints directly to the Prime Minister and resolve their problems. So, today we will explain how to send a complaint to the Prime Minister and the full procedure.
How can you send your complaint to the Prime Minister?
You can submit a complaint to the Prime Minister through the Prime Minister’s Office. The Prime Minister’s Office allows you to file pending government matters or complaints online or through other means. The Prime Minister’s Office provides various facilities for citizens to submit complaints and suggestions, allowing them to directly reach the Prime Minister with their concerns and receive resolution.
How to file a complaint online with the PMO?
To register an online complaint in PMO, first of all citizens have to visit the official website of Prime Minister’s Office https://www.pmindia.gov.in/hi.
After this, select the option of interact with the Prime Minister on the home page of PMO.
Now you have to click on the option Write to the Prime Minister.
After clicking on this, the CPGRAMS page will open, on which you can register your complaint.
After filing the complaint, a registration number is generated by the PMO, through which you can track the status of your complaint.
Along with filing the complaint, you can also upload the documents related to the complaint on the PMO website.
How can you complain other than online?
If you don’t want to file a complaint online, you can also submit your complaint to the Prime Minister’s Office in writing. You can do this by mail or fax. To send a complaint by mail, you can use the address: Prime Minister’s Office, South Block, New Delhi, PIN code 110011. For fax, you can directly visit the postal counter of the Prime Minister’s Office in South Block, New Delhi. Alternatively, you can also submit your complaint using the fax number 01123016857.
How action is taken on a complaint sent to the Prime Minister
Complaints submitted to the Prime Minister, either online or offline, are resolved by the Prime Minister’s Office. A team within the Prime Minister’s Office monitors and reviews these complaints. This team interacts with various ministries, departments, and state governments to ensure appropriate action.
If the complaint is actionable, it is forwarded to the relevant authority through CPGRAMS. Citizens can check the status of their complaints by entering their registration number on the website http://pgportal.gov.in/ViewStatus.aspx. All data on the department’s response to your complaint, along with a copy of the response, are available on this portal.
