UPPCL Mobile Link: In today’s era of digitalisation, many tasks have become much easier. People can now conveniently pay for electricity, water, gas, and even house rent from the comfort of their homes. However, this digitalisation also brings certain drawbacks. For instance, you might have noticed that even after paying your electricity bill, you continue to receive payment reminders or messages.
There is no need to worry in such a situation, and you certainly do not need to pay the bill again. In reality, such messages often belong to someone else. If you are receiving electricity bill notifications meant for another person, there is no cause for concern. This usually happens because a technical glitch within the electricity department links your mobile number to another consumer’s electricity connection.
To address this issue, the Uttar Pradesh Power Corporation Limited (UPPCL) provides an online facility that allows you to remove your mobile number from an incorrect electricity account. Using this service, you can check which accounts are linked to your mobile number and remove your number from any that do not belong to you.
How to remove your mobile number from an incorrect electricity account?
If you are receiving electricity bill messages for another person on your mobile number, you can resolve this by following a few simple steps:
Visit the official UPPCL website.
Enter the mobile number that is currently receiving electricity bill messages for another consumer.
An OTP (One-Time Password) will be sent to your mobile number; complete the verification process using this code.
Once verified, the screen will display the electricity accounts linked to your mobile number. If you see an electricity account in the list that you do not recognise, select it and complete the process to remove or ‘delink’ your mobile number from it.
Things to keep in mind when delinking your mobile number:
Ensure that you only remove your mobile number from accounts that are registered in your name. Do not remove your mobile number from your own, legitimate electricity connection. Furthermore, never share your OTP with anyone else. If you are unable to complete the process online, please contact your local UPPCL (Uttar Pradesh Power Corporation Limited) electricity office.
What to do if you receive another consumer’s electricity bill:
If you receive a message regarding another consumer’s electricity bill on your mobile number, do not ignore it. Instead, investigate the linking of your mobile number to that account. Once you remove your mobile number from an incorrect account, you will no longer receive messages regarding bills or payments associated with that account.