Confused about what happens to your hard-earned security deposit when you close your Paytm Fastag? Fret no more! This comprehensive guide delves into the nitty-gritty of getting your money back, making the transition smooth and stress-free.
The Paytm Fastag Closure Saga:
As the Reserve Bank of India’s restrictions take effect, Paytm Fastag will bid farewell on March 15th, 2024. But don’t fret, users! If you’re wondering about your security deposit (ranging from Rs. 150 to Rs. 250), hold onto your hats because it’s refundable!
Claiming Your Security Deposit:
Here’s the good news: Paytm’s dedicated 2 crore-strong Fastag user base can rest assured – reclaiming your security deposit is a breeze. You have two convenient options:
1. Through the Paytm App:
- Open the Paytm app and navigate to Help & Support.
- Tap FASTag, followed by Need Help.
- Select the query related to updating your FASTag profile.
- Enter your vehicle registration number for verification.
- Click Yes when asked to confirm closing your FASTag.
- Choose the reason for closure and proceed.
- You’ll receive a message about your FASTag closure within 5-7 working days.
- Remove the FASTag from your vehicle and upload a picture of it clearly torn.
- Your security deposit will be magically refunded to your Paytm Payments Bank wallet!
2. Via Customer Care:
Simply call Paytm’s customer care number 1800-120-4210. Their friendly representatives will guide you through the process, ensuring a smooth experience.
Important Pointers:
- Remember, the refund goes into your Paytm Payments Bank wallet.
- Paytm will notify you about the refund via message.
- You can either use the refunded amount within your wallet or transfer it to your bank account.
- Don’t forget to remove and upload a picture of the torn FASTag!
Still Got Questions?
Paytm’s Help & Support section offers a wealth of information on the closure process and other queries. Visit https://paytm.com/contact-us for more details.
Farewell, Paytm Fastag, but not your security deposit! With this handy guide, reclaiming your money is a walk in the park. So, go forth and conquer those toll plazas with a new Fastag, knowing your security deposit is safely waiting for you!