PNB Alert- Big news for PNB customers. If you have an account in Punjab National Bank (PNB), then this news is very important for you. The bank has alerted its customers whose KYC (Know Your Customer) update is still pending. PNB has clearly stated that customers who have not updated their KYC by 30 June 2025 have now been given time till 8 August 2025. If the KYC process is not completed by the due date, then your account will be frozen i.e. you will neither be able to withdraw nor deposit money.
Why is it necessary to update KYC?
KYC i.e. “Know Your Customer” is an important banking process, through which the bank verifies the identity and address of its account holders. The purpose of this process is to prevent any kind of fraud, money laundering or financial misuse. All banks including PNB get KYC updated from time to time so that the customer’s information remains correct and active. If you have not updated KYC for a long time, then it is very important to do it now or else the bank will temporarily close (freeze) your account.
Which documents will be required?
Identity proof (like Aadhaar card, voter ID, passport)
Address proof (like electricity bill, ration card)
Recent passport size photograph
PAN card or Form 60
Income proof (if required)
Mobile number (if not registered earlier)
How to do KYC?
PNB has provided several options for its customers to update KYC, so that you can complete it as per your convenience.
Go to the nearest PNB branch with all your necessary documents and get your KYC updated by filling the form.
Through PNB ONE App Download PNB’s mobile app PNB ONE, login and select KYC update option to complete the process from the comfort of your home.
Internet Banking (IBS) Login to the official website of PNB, and go to the Update KYC section and upload the required documents.
By email or post- If you do not want to go to the bank or do it online, then you can send the necessary documents to your home branch through registered email or post.
What if KYC is not updated on time?
- If you do not update your KYC by 8 August 2025, the bank will temporarily freeze your account. In such a situation, you will not be able to do some important work.
- You will not be able to withdraw or deposit money from your account.
- Online transactions will also be stopped.
- You will not be able to use essential bank services.
How to check if your KYC is updated or not?
- Login to PNB Online Banking or PNB ONE App
- Go to Personal Settings or KYC Status section
- If the message “KYC Required” appears on the screen, then you have to update
How to do eKYC from mobile?
Open the PNB ONE app and login
Check “KYC Status”
If updates are required, upload the documents by following the instructions










