IRCTC has launched a revolutionary new app SwaRail for the convenience of rail passengers. However, this mobile app is currently in testing mode on Android and will soon be available to all mobile users. Through this app, rail passengers will be able to book not only reserved tickets but also unreserved tickets as well as platform tickets.
Let us tell you that at present, rail passengers have to use different mobile apps to book reserved and unreserved tickets. At present, unreserved tickets can be booked only on the UTS app. This new SwaRail app is a powerful tool to make your rail journey very easy and convenient.
Train and passenger will get all facilities in a single app
On the SwaRail app, passengers will easily get all the facilities related to not only their train but the entire journey. On the SwaRail app, you can get information about all the trains running on a route, their route, timing, and stoppages.
On this mobile app, you can check PNR status, coach status, and running status and also order food online. Filing for a refund can also be done on the app. Also, you can share your travel experience on this app in the form of feedback. It is a complete solution that will meet every need of your travel.
The SwaRail app will provide the Sampoorna facility of Rail Madad
The most special thing about the SwaRail app is that you can also use the Rail Madad facility through it. Rail Madad is a very important platform for passengers traveling by train, where you can register a complaint for any kind of inconvenience related to your train journey. Also, through this, you can directly contact the railways for immediate help related to security and medical.
This app is not available for iPhone users right now. However, it will take some time for this app to be available for everyone. This step of IRCTC reflects its serious commitment to the safety and convenience of passengers.