Electric Smart Meter: If the connection of the phase and neutral wires is done incorrectly during the smart meter installation, it can cause the meter reading to be incorrect, and it can show more consumption. This can cause your electricity bill to increase, which can be more than before.
Electric Smart Meter
To avoid this, it is important that the technician doing the meter installation works correctly and ensures that the phase and neutral wires are connected correctly. You can also keep an eye on the meter reading yourself and see any irregularities. If you suspect anything, you should contact the electricity department.
Electric Smart Meter news
After the smart meter installation in Sagar city, consumers are facing problems related to power consumption and connection. Especially, due to the negligence of the contractor’s employees while installing the meter, consumers are facing high power consumption. They say that the employees gave the supply of phase and neutral incorrectly, due to which the bills were coming high.
The example of consumers like
The example of consumers like Raju Singh and Harvansh Agarwal makes it clear that due to fault in the connection, the bills were coming high, but the problem was solved after correct connection through MCB and the electricity consumption decreased.
This matter is serious because consumers are suffering financial loss without any fault, and the electricity company officials should solve this matter immediately so that such problems can be avoided in future.
Complaints of increasing wrong or high bills have become a common problem in the electricity company, and about 150 complaints are registered every month. To resolve these complaints, the company organizes camps across the district every Tuesday, in which consumers can get their problems resolved. About 150 consumers reach the camps every month with their complaints.
According to Ajit Chauhan
According to Ajit Chauhan, Executive Engineer of the electricity company, no complaint has been received so far about any mistake in meter installation. However, if any consumer feels that there has been a mistake in their connection, they can complain about it and an investigation can be conducted.
This situation is worrying for consumers, and they should lodge their complaints through the correct procedure so that any wrong connection or other issues can be resolved immediately.