The State Bank of India (SBI) recently announced that its mCASH service will no longer be available after November 30, 2025. This decision will directly affect customers who use mCASH to send money instantly via mobile number or email without adding a beneficiary. SBI clarified that mCASH sending and claiming through both OnlineSBI and the YONO Lite app will be discontinued.
The bank stated that this change is necessary and that customers should now adopt other secure digital options. SBI issued a notice on its website saying, “mCASH service will no longer be available after November 30, 2025. Please use alternative methods such as UPI, IMPS, NEFT, RTGS.”
Features of mCASH and Reasons for Discontinuation
mCASH was a unique feature of SBI that allowed customers to send money by simply entering their mobile number or email ID. Upon sending money, the recipient received a secure link and an 8-digit passcode via SMS or email. The recipient could transfer money to any bank account through the SBI mCASH app or SBI Link. This feature was especially popular among those who frequently sent small payments.
Why was mCASH discontinued
The biggest question is why SBI suddenly discontinued mCASH. The bank cites two main reasons:
- mCASH was based on an outdated technology platform.
- Newer methods like UPI (Unified Payments Interface) made it irrelevant.
Today, UPI is ubiquitous; almost everyone uses it, and payments are completed in seconds. As a result, mCASH usage declined sharply. This is why SBI is now working on a major digital transformation strategy.
How to send money after mCASH
Following the discontinuation of mCASH, SBI has advised customers to use secure and modern payment methods. The bank has listed four main options—UPI, IMPS, NEFT, and RTGS. These four methods are the most popular today and are fast, secure, and easy.
UPI
SBI has advised customers to prioritize UPI over mCASH, the largest alternative to mCASH. SBI has its own UPI app (BHIM SBI Pay) that works for all bank customers. Online shopping, bill payments, mobile recharges, grocery, taxis, and more are possible through UPI. The bank has clarified that this system is now much more reliable than mCASH.
IMPS, NEFT, and RTGS will also remain operational. Customers who prefer bank transfers will have three remaining options available:
IMPS (Immediate Payment Service)
NEFT (National Electronic Funds Transfer)
RTGS (Real Time Gross Settlement)
This move will help SBI keep pace with the rapidly changing digital banking landscape.
