EPFO WhatsApp Service: Checking your PF balance has now become effortless. Simply send a ‘Hi’ message, and you can access comprehensive information related to your PF account—all from the comfort of your home. Additionally, you will receive regular updates from the EPFO. The EPFO has launched a new WhatsApp service for its members, allowing them to check their balance and quickly access details regarding their transactions. So, how exactly does this new EPFO service work?
What issues are users facing with the WhatsApp service?
Since the launch of this new facility, several users have raised complaints on the social media platform X. Many report encountering various difficulties while using the service on WhatsApp. Some users are not receiving the OTP, while others encounter an error message on their screens when attempting to view their PF balance or passbook. It is currently unclear whether this issue affects all users or only a select few.
As this is a new service, some technical glitches may occur during the initial phase.
What features are available on WhatsApp?
Check your PF balance.
Access your PF passbook information.
View your last 5 transactions.
How to connect via WhatsApp?
Save the number provided by the EPFO: 8796441800.
Open WhatsApp and start a chat with this number.
Send a ‘Hi’ message to this number.
Complete the verification process.
Ensure that the mobile number you use for the chatbot is linked to your UAN (Universal Account Number).
Once verified, select the service you require.
You can choose options such as checking your PF balance or viewing your transactions. The biggest advantage is that employees will no longer need to visit the EPFO website or office for minor queries. They will be able to access information related to their PF account directly via WhatsApp.