NPCI Launches New Feature: These days, everyone transacts online using UPI. If you’re also using UPI, this news may be important for you. NPCI has announced new features and regulations to improve the UPI service in the country. This will make the digital payment system much safer. This new system includes features like complaint management and transaction management, and auto-payment management. This will help provide faster resolution to users.

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What is the new UPI Help System?

NPCI has introduced a support system called UPI Help, which will provide users with instant resolution of their payment-related complaints. This system allows users to check the status of their transactions, file complaints, and keep track of other issues. It will also help manage auto-payments effectively.

Now available on these platforms

For information, this feature, implemented by NPCI, is available through bank websites, digital portals, and UPI apps. This will allow most users to use it as per their convenience. The most important thing is that this system will operate entirely at the bank level, and both customers and banks will jointly manage it.

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Transactions and complaints will be resolved

The objective of NPCI’s new system is to provide immediate resolution to problems arising during digital payments. This will provide information on failed or pending transactions and allow for faster resolution of complaints. This will eliminate the need for users to visit bank branches.

NPCI’s new UPI Help feature has revolutionized the digital payments market. It will ensure payment safety and transparency for users. With this, millions of users will have instant resolution of all their payment issues. The new system will significantly strengthen digital payments in the country.