Difficulties have increased for 3.5 lakh pensioners of Madhya Pradesh. Their pension may be hindered due to the instructions of Sanket Bhondve, Commissioner of the Urban Administration and Development Department of the state. The commissioner has strictly instructed the urban bodies to complete the process of Samagra ID e-KYC for the pensioners of their areas as soon as possible. If this work is not completed, the pension may stop from next month. Now, the Additional Commissioner of the Department has also issued guidelines to the urban bodies to complete the work of e-KYC expeditiously.

Why is e-KYC mandatory
The Urban Administration and Development Department has clarified that it is mandatory to get the e-KYC of Samagra ID done to avail the benefits of any social security pension. For this, urban bodies have been instructed to expedite the work of e-KYC in their areas, so that the pensioners do not face any inconvenience.
Difficulties increased for pensioners
It has come to light in the state’s Urban Administration and Development Directorate that the e-KYC of the Samagra ID of a large number of pensioners availing pension schemes has not been completed yet. In such a situation, strict steps are being taken. According to departmental officials, the pension of pensioners whose e-KYC is not complete can be stopped from next month.
E-KYC of 3.5 lakh pensioners is pending

The Social Welfare Department had set a deadline of 31 August 2025 to complete this work. According to the information, e-KYC of more than 3.5 lakh pensioners is pending in the state. Additional Commissioner Kailash Wankhede has asked the urban bodies to upload the report of e-KYC work on the departmental portal daily. Also, it has been directed that the information of the beneficiaries whose e-KYC is not completed should be displayed at public places at the local level, so that they can complete this process as soon as possible. This step has been taken by the government to ensure transparency and better management, but it has increased the problems for those pensioners who have not yet completed e-KYC.
