New Delhi: Diwali is approaching, and people are busy booking train tickets. If you’re looking to book tickets, this news will come as a shock. Just before Diwali, Indian Railways’ ticket booking platform, IRCTC, experienced a technical glitch. This is causing difficulties for ticket bookers.
Since Friday morning, users have been unable to book tickets through the IRCTC app and website. Users have also reported outages on the platform. According to users, they have been unable to book Tatkal tickets through the app or website, citing various issues. The IRCTC website’s downtime during the festive season can be a significant problem.
What’s Causing Ticket Bookings?
This outage on the IRCTC website and app began with the launch of Tatkal ticket booking. During this time, many people were seen trying to book rate tickets. Users say that the problem with the IRCTC website and app prevented them from booking tickets.
According to some reports, the website has experienced problems due to heavy traffic, preventing users from booking their tickets. According to a report by Mancontrol, IRCTC officials admitted that people faced difficulties booking tickets for some time due to technical issues.
They stated that their team is continuously working to resolve this issue. Soon, this will be possible through the IRCTC app or website.
Users are also sharing screenshots.
For information, users are also sharing screenshots on social media, showing the site down and error messages. According to DownDetector, a website that monitors online service outages, 49 per cent of people have reported outages on the IRCTC website and 3 per cent on the app.