Indian Railways: Indian Railways, which is called the lifeline of India, holds a different place in the life of every Indian. Through the Railways (Indian Raiways), crores of passengers travel from one place to another daily. Casual journey for long distance, despite a long journey, affordable prices probably this is the reason why a large population of India chooses the train for the journey.
But do you know that we get the benefits of many things for free with the tickets that passengers buy for the journey. But due to lack of much information about those facilities, the passengers are unable to take advantage of it. Know which facilities are available during the journey with us ..
Wifi service
If you have reached the railway station ahead of time. But later you know that for some reason the train is late for a few hours from your time, then you can use railway wifi for free.
Free treatment
If your health deteriorates during the journey in the train, then you can call the helpline number of the railway. After which you will get free treatment and medicines in the train for free.
AC coach in sheets and cumbers and pillows facilities
If you are traveling in AC, second AC and third AC, then during the journey you will not take a bed to laying from home because you also get a pillow to cover and apply under the head in the train. You are given the entire bedroll in train, which has to be returned after the journey. However, you are charged 25 rupees for this in the Garib Rath Express train.
Facial facility is also available
If you are traveling in the train and you are not able to take food from home, then food reaches your seat. Although this facility is only in a select train like Rajdhani, Vande Bharat. Let us tell you that this facility is not free. Its fair is added to your ticket.
Waiting room can also be relaxed
If your train is late due to some reason, then you can stop the railway station officials and stop in the AC and non -AC waiting hall at the station. For this you may have to pay some charge.
Every passenger traveling in the train is the responsibility of the Railways to their destination safely. During the journey in the train, some accidents, in such a situation, Indian Railways gives insurance of up to 10 lakhs to every passenger. For this, only 45 paise is charged which is connected in the fare of your ticket at the time of booking. The railway provides facilities like wheelchairs, stretchers for the convenience of people unable to walk, disabled and elderly.
Complaints should not be filed like this
If you have to face any kind of problems during the journey on the train, then you can file your complaint online and offline. You can write a complaint by writing your problem in the Complaint Book from the Booking Office and Reservation Office. Apart from this, you can lodge your complaint by contacting pgportal.gov.in or railway helpline 9717630982, 011-23386203 and 139.