UPI Transaction Failed Solution: Nowadays, everyone makes payments through UPI. The trend of UPI has increased significantly, to the point where people often go anywhere without cash. People are enjoying this digital era a lot. But there is a loss along with the benefit in everything. Often, people make payments through UPI, but the recipient is unable to receive the payment. People get nervous when such a situation arises, but now you do not need to panic. Many people do not know that digital payment gets stuck due to technical reasons. What should be done in such a situation? How to bring the payment deducted from the account back to the account. To avoid this tension, read the entire article. In this article, we are going to tell you about the step-by-step process.
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How to check the status of payment in the app
Whenever you make a UPI payment through a payment app and the other person does not receive the money, you should go to that app and check the status of your payment, from which you made the payment. If the status of payment is shown as successful, then you should wait for 30 to 60 minutes. If the payment is shown as successful, the recipient should get the payment within an hour. Even if the status of payment is not received due to some reason, there is nothing to worry about. Sometimes it happens due to technical flaws that the payment gets stuck in between. Such payments are returned to your account immediately or within 24 hours.
Check the status of the pending payment
If you see the status of your payment as pending instead of successful or unsuccessful in the payment app, then you should wait for that status to change. In fact, pending status means that the payment is still in process, and in such a case, it can be either successful or unsuccessful. Once the status of the payment is visible, you can think about what to do next.
Complain in the app
If the payment is not returned to you or the other person after more than an hour, then you should file a complaint in that app. Let us tell you that all apps have a system for complaints. If you do not get a solution from the app even after 24 hours of complaint, then you can move towards the next step.
Contact the bank
If 24 hours have passed for your complaint and you have not received a solution, then you should immediately contact the bank. You can go to the bank and complain with your transaction ID. The bank will have to return your money within the next 30 days, and if the bank is unable to do so, you can complain to the RBI.