Cyber Fraud Alert: SBI Warns Customers to Stay Away From Fake Calls

In recent times, cases of cyber fraud have been increasing rapidly. Fraudsters pretending to be bank employees steal confidential information of customers through fake calls and messages and withdraw money from their accounts. In view of this danger, the country's largest government bank, State Bank

Avatar photo
Vikram Singh September 15, 2025 – 8:22 AM

In recent times, cases of cyber fraud have been increasing rapidly. Fraudsters pretending to be bank employees steal confidential information of customers through fake calls and messages and withdraw money from their accounts. In view of this danger, the country’s largest government bank, State Bank of India (SBI), has issued a special alert for its customers. The bank has told what kind of calls customers should be careful of and keep their hard-earned money safe.

SBI gave this important information

sbi service
sbi service

SBI has clearly told its customers that their call center contacts customers only from numbers starting with 1600 or 140 series. If a call comes from another number and the person on the other side introduces themselves as an SBI employee, then be careful immediately, as this call may be part of a fraud.

Why is this alert important?

Fraudsters now call in the name of bank employees and ask customers for their banking information, like account number, password, OTP, and ATM PIN. They use this information to immediately withdraw money from your bank account. In such a situation, identifying from which number the call is coming is the first and most important step towards security.

What should customers do?

SBI and other banks also give many suggestions to their customers to avoid such fraud. Never share your banking information on calls from unknown numbers. Do not disclose confidential information like your OTP, CVV, or ATM PIN over the phone at all. If the call seems suspicious, disconnect it immediately and contact the SBI branch or their helpline directly.

It is very important to note that no bank or financial institution ever asks you for your personal banking information over the phone. By keeping your information safe, you can protect yourself from such fraud.

RBI’s instruction

Let us tell you that the RBI (Reserve Bank of India) had also instructed all banks and financial institutions in January this year to make transaction and service-related calls only from ‘1600xx’ series numbers. This step has been taken to increase the security of customers and protect them from fraudsters.

The purpose of this alert is to ensure that you do not fall prey to any online fraud. Always be vigilant to keep your hard-earned money safe.

Avatar photo
About the Author

Vikram Singh

My name is Vikram Singh, and for the past 8 years, I have dedicated my career to the art of professional English content writing. As a core member of the Timesbull editorial team, I have evolved alongside the digital landscape, transforming from a passionate writer into a seasoned content architect who understands the delicate balance between data-driven SEO and the power of a human voice. Throughout my nearly decade-long journey, I have specialized in creating high-impact narratives that do more than just fill a page—they provide value. My expertise lies in taking complex subjects, whether in the fast-moving tech world, the intricate financial sector, or the competitive automobile industry, and translating them into clear, engaging, and highly readable content. My philosophy is simple: write for the reader first, and the search engines will follow. At Timesbull, I take pride in maintaining 100% originality and a signature "human touch" in every piece I produce. My 8 years of experience have taught me that true quality comes from meticulous research and a deep understanding of audience psychology. I don’t just write articles; I build bridges of information that help my readers make informed decisions in an increasingly noisy digital world.

Start a Conversation