New Delhi: The central government frequently makes significant changes for pensioners and central government employees, which are crucial to be aware of. In this regard, the central government has taken another major step and issued some important guidelines. It is essential to keep the relevant documents safe in case of the death of a pensioner or family pensioner.
The clarification on pension recovery and deduction rules is providing relief to millions of retired central government employees and their families. You can find out what the government has said in its new order below.
📌 Also Read: SBI Loan Offer - Get a Loan of Up to Rs 5 Lakh From the Comfort of Your Home Without Visiting the Bank
What the Ministry of Finance said
The Central Pension Accounting Office (CPAO) under the Department of Expenditure, Ministry of Finance, has reiterated the correct procedure for returning the Pension Payment Order (PPO) after the death of a pensioner or family pensioner.
According to the existing pension scheme guidelines, when a pensioner or family pensioner dies, the bank’s Centralized Pension Processing Centre (CPPC) is required to return the distributor’s copy of the PPO, the death certificate, and other necessary pension documents issued by the CPAO from time to time. The most important point is that all documents must be sent only through the CPAO.
📌 Also Read: EPFO EDLI Scheme Update: Vacation Between Job Changes? EPFO Offers ₹7 Lakh Benefit—Know How
Why was this clarification necessary?
The CPAO observed that some banks and CPPCs were sending the PPO directly to the concerned Pay and Accounts Offices or departments after the death of a pensioner. This is not permitted under the established procedure. The office memorandum clearly stated that such negligence would be viewed seriously.
Banks handling Central Civil Pensions have been instructed to strictly adhere to the prescribed procedure. Following a standard procedure through the CPAO will ensure better tracking, accountability, and fewer disputes later on.
📌 Also Read: Forgot your PAN Card at Home? Download It Online in Minutes, Here How
Assistance for Pensioners and Families
It is important to note that while this instruction is primarily procedural, it directly impacts the families of deceased pensioners. Sending the PPO correctly helps avoid delays, loss of documents, and confusion during a difficult time. Family members are often already struggling with emotional and administrative stress.

