This is big news for daily commuters on the national highways. Because, the National Highways Authority has decided to stop the Know Your Vehicle (KYV) process for issuing FASTag for NHAI vehicles (FASTag New Rules). Yes, this information was given by the Ministry of Road Transport and Highways on Thursday. According to the new rules, from February 1, no KYV will be mandatory for new FASTags in the car, jeep or van category. This decision is expected to bring relief to many customers who have been suffering for a long time after FASTag activation.

Why is this decision important?

In fact, after the introduction of FASTag so far, many drivers had to submit documents repeatedly, and visit banks and customer care. And due to non-completion of KYV, FASTag would be blocked or deactivated. NHAI has taken a big initiative to permanently solve that problem. NHAI has clearly stated that under normal circumstances, KYV will no longer be required for FASTag of any new or old vehicle. Only if there is a special complaint, the KYV process will be started. Such as complaints about FASTag being slow or FASTag misuse, etc.

Although the process has been simplified for customers, at the same time, the rules have been tightened for the Issuer Bank. According to the new rules, before FASTag activation, the vehicle information will have to be verified through the VAHAN database, and as before, the opportunity to verify after activation will no longer be given. Also, if the information of a vehicle is not in VAHAN, then the bank will have to verify it by looking at the vehicle registration certificate.

New rules for buying FASTag online

Meanwhile, FASTag bought online will not be activated until the complete verification is completed. In addition, the bank will be able to activate FASTag after verifying all the information. And according to the government, in this way, customers will not have to face repeated calls or messages in the future. In a word, customers will benefit a lot from this new rule.