Often people get traffic challan messages on their phones, even though they have not made any mistake. In such a situation, most people pay the challan without any investigation. But this is not the right way. If the challan has been issued wrongly, then there is also an option to appeal against it. In the digital era, this process has now become very easy online.
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How to appeal online
To appeal against the wrong challan, you have to go to the official website of eChallan Parivahan. Here, you get the option of a Dispute or a complaint. After clicking on it, you will be asked for details likethe challan number, mobile number, or vehicle number. After this, you have to upload the evidence that can prove that your challan was issued wrongly. For example, a screenshot of the traffic camera error, proof of your location, a photo of the vehicle, or RC can be uploaded. After the complaint is registered, you will get a Complaint ID, with the help of which you can track the status of your appeal.
When can the challan be waived?
If during the investigation it is proved that it was not your fault and the challan has been issued wrongly, then the challan will be waived. This will not only save your money but will also get rid of unnecessary trouble.
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What to keep in mind
Appeal online only when you are completely sure that it is not your fault. If you have really broken the traffic rules and due to that a challan has been issued, then you will have to pay the challan. Apart from this, also ensure that you have sufficient and clear evidence so that the investigating officer can understand that your challan is wrong. If your evidence is not sufficient, then it is possible that the appeal may be rejected and the challan may be considered valid.