Samsung screen replacement offer: Samsung has introduced a user-focused initiative in India for users who have faced screen issues on their Galaxy phones. The company offers free-of-charge display replacements for some Galaxy S21 and S22 series devices affected by the green line defect. Although the replacement window was originally only until April 2024, it has now been extended until September 30, 2025, giving users more time to take advantage of the offer.
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High-End Phones Now Part of the Program
The screen replacement program initially targeted a few Galaxy S21 models and the S21 FE. Samsung has, however, expanded coverage to incorporate some of its high-end models, which means more customers can get their screens repaired for free. This is wonderful news for users who spent a fortune on top models that now have display issues.
Eligibility List Yet to Be Affirmed by Samsung Support
At the active stage of the program, Samsung has yet to affirm a full list of all eligible models. The manager of customer support explained that only at the nearest Samsung service center can accurate eligibility be affirmed. Therefore, users will need to call locally to determine if their specific model falls within the free display replacement.
Models Covered Under the Program
According to data on hand, several Galaxy phones stand to benefit. They are Galaxy S20, S20+, S20 Ultra, Note 20, Note 20 Ultra, Galaxy S21 series (S21, S21+, S21 Ultra), Galaxy S21 FE, and Galaxy S22 Ultra. They all have known instances of screen defects, and customers can have a replacement screen for free upon verification.
Offer Available Even for Out-of-Warranty Devices
Samsung is also providing this support to devices irrespective of whether they are under warranty or not, as long as they are not older than three years from the point of purchase. This is a great relief for users whose warranty has already lapsed, so that repair costs are not borne by them due to issues with the manufacturer.
Positive Step Towards Customer Satisfaction
By offering this extended screen replacement program, Samsung is showing a great deal of dedication to customer service. The company is not only acknowledging known defects but also offering a hassle-free and cost-free repair. If you own a Galaxy phone with vertical green lines on the screen, now is the time to have it checked and possibly repaired at no cost.