Challan: If a traffic challan has been erroneously issued, you are not obligated to pay any fine. Incorrect challans are often the result of issues with CCTV cameras, negligence on the part of traffic police, or mistakes in the vehicle number. In such cases, you have the right to file a complaint and contest the challan to have it revoked.
Know the online method for application
To file a complaint online, visit the official website of the Ministry of Road Transport and Highways. Choose the “Grievance” or “Dispute Challan” option. Input your challan number, vehicle number, and mobile number. Additionally, upload any evidence supporting your claim of an incorrect challan, such as your location, photographs of your vehicle, or errors from traffic cameras. If your complaint is validated, the challan will be automatically annulled.
You can seek help from court also
Alternatively, you may submit a Traffic Challan Dispute Application in court, accompanied by all relevant documents pertaining to the challan. During the court hearing, present your case and provide evidence demonstrating the error in the challan. Should the court find your argument valid, the challan will be dismissed. Although this process may be protracted, if you are in the right, you will not be required to pay the fine. To avoid the complexities of court proceedings, you may also consider appealing to the Lok Adalat.
It is essential to accurately note the details of the challan and its number. To ensure the cancellation of the challan, file your complaint promptly, as delays may result in an increase in the fine amount. Additionally, keep all vehicle documentation up to date to facilitate the resolution of any disputes related to the challan.