Right now, a new type of fraud is being seen in the market. That is why the State Bank of India (SBI) has asked customers to be careful. The bank has issued a warning in public interest and said that cyber thugs are trying to cheat by changing the mobile number linked to the customer’s bank account.
These thugs call or send SMS and say, “Click on the link to speed up your pension order (PPO)” or warn, “Pension verification is pending, pension will stop if you don’t act now.” In this way, they trick customers to click on links or share private details and then get access to their bank account.
SBI said the bank never does PPO
Do not share username, password, ATM PIN or OTP. Download apps only from Google Play Store or App Store. If you have doubt, go to branch or call 18001234 or 18002100. To report fraud, call 1930 or go to cybercrime.gov.in. Do not click on any strange SMS or WhatsApp link. Read email alerts with care. SBI said your mobile number is the key to your bank account. Keep it safe. The bank also said calls from 1600 are safe.
SBI Customers Right to Transparency Rules
The bank helps customers understand how its products and services work.
It gives information on time in Hindi, English or local language. It makes sure that ads and notices are clear and not misleading. The bank also makes sure that contracts are simple, transparent and easy to understand. Prices, risks, terms and conditions are clearly told. The bank does not use unfair practices, forceful terms or false claims.
The bank gives full details about products and services. It also tells about minimum balance, interest rates and service charges. This information is given in a transparent way.
The bank shares this information by showing it on the website, on the branch notice board, in newspapers or TV, or by SMS and e-mail. It also displays important information inside the branch for customers.