UP Ration Card: If you are a resident of Uttar Pradesh and are looking to get a new ration card made or add a name to your existing one but are facing difficulties in the process, there is no need to worry. You can now file a complaint online from the comfort of your home. Additionally, you can seek assistance through government helplines or by visiting your local Food and Civil Supplies office. In this article, we will explore where and how you can file a complaint.
How to file a complaint regarding ration card issues:
Use the official website: You can obtain information related to your ration card by visiting the official website of the Uttar Pradesh Department of Food and Civil Supplies at fcs.up.gov.in.
File a complaint online: If you are facing issues with getting a ration card issued, adding a name, or any other related problem, you can file a complaint at cms.up.gov.in.
Use the helpline numbers: if you are experiencing any issues with your ration card, you can report them and seek assistance by calling the helpline numbers 1967 or 1800-1800-150.
Visit the Food and Civil Supplies office: If you encounter difficulties filing a complaint online, you can visit the Food and Civil Supplies office in your tehsil or block. You can meet with the Supply Inspector there and inform them about your issue.
Seek help at a CSC centre: If you need to apply for a new ration card or add a new name, you can also visit a nearby Common Service Center (CSC). They can assist you with the application and the necessary procedures.
Required Documents:
You should have certain essential documents on hand to file a complaint regarding a ration card issue or to apply for a new ration card. These include your ration card number, the name of the head of the family, an Aadhaar card, a residence certificate, and documents pertaining to the family members.
e-KYC is mandatory for ration cardholders.
It is essential for all individuals listed on a ration card to complete the e-KYC process. To do so, one must visit a nearby government ration shop and complete the e-KYC procedure using an ePOS (electronic Point of Sale) machine.