Train Ticket Refund: People traveling by train get most angry when money is deducted from their account even when the ticket is not booked. Then they have to wait for several days to get the money back. Not only this, even after cancelling the ticket, the money is refunded after several days. But, now this problem is going to be solved soon. Indian Railway Catering and Tourism Corporation (IRCTC) is making a big change in its system, after which people will get a refund within an hour.
IRCTC and the Center for Railway Information System (CRIS) are making important changes together. Under this, now if the customer’s money is deducted in case the ticket is not booked, then they will get a refund within 1 hour.
Similarly, if someone has cancelled his ticket, he will also get his money back within 1 hour. IRCTC is preparing to implement this system soon, which will benefit millions of people. Till now, the complaint of getting the refund late was the biggest problem for the railways.
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Know what are the rules
You will know that while booking tickets from IRCTC, the customer has to pay a nominal fee. Even if the refund process is completed in 1 hour, you will not get this money back. That is, you will not get a refund of the fee that IRCTC is charging you. However, by changing the system and under the digital process, the refund process can be completed within an hour in case of ticket cancellation or ticket not booked.
When can you ask for a refund
There can be many reasons to ask for your money back from the railways. If your ticket is not booked and money has been deducted from the account, you can still claim a refund. Apart from this, if the train is cancelled or there is a problem with booking or you have cancelled due to the delay in the train, you can still ask for a refund. If the AC of the train is not working and you cancel your journey, you still have the right to ask for money back.
How can you ask for your money back
If you want a refund in any of the situations mentioned above, you can claim it through a Ticket Deposit Receipt (TDR). This can be done both online and offline. After the new system is implemented, all types of refunds to those who file TDR will also be done within just 1 hour. For this, information related to the refund will be sent directly to the IRCTC inspector, so that the refund process can be expedited.
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