New Delhi: Times have changed, in big cities, even vehicle challans are issued online. Earlier, the police used to stop the vehicle and issue challan, now in case of not wearing a helmet or not using a seat belt, the challan is issued online. This means that the challan process has been linked to digital. Many times drivers fulfill all the conditions, but the challan message comes on your mobile.
If this happened to you, then there is no need to take tension. If this happens to you in any city, then you can learn some important rules. Do you know that if a wrong challan is issued, you can appeal online? If the claims made in your appeal are found to be correct, then the online challan gets cancelled. You may be surprised to hear this, but it is 100% true. How can you complain wrong challan? Know the process below.
If a wrong challan is issued, how to complain?
You will first need to go to the eChallan Parivahan website.
After this, you will have to go to the ‘Grievance’ or ‘Dispute’ section and click.
Then you will need to enter your challan number, vehicle number or mobile number.
After this, you will need to upload details and evidence related to the challan.
After this, the evidence will have to help prove your claim right.
What will have to be shown as evidence?
While complaining online, you will need to send a screenshot of the traffic camera’s mistake as a complaint. You can also share proof of the location at that time such as GPS data.
Along with this, you can also upload a photo of the vehicle or a copy of the vehicle’s RC. After filing an online complaint, you will easily get a Grievance ID. You can check the status of your case. If your challan is found to be illegal during the investigation, it will be cancelled.