Are you feeling worried after seeing your home’s electricity bill? It is natural to use AC, cooler, and fridge during the hot summer days, but if your bill is much higher than what you have actually used, then it’s time to be alert!
In this special update from the Delhi News Desk, we will tell you how and where you can file a complaint if your electricity bill is more than expected. No matter if your bill is from BSES, Tata Power, or any other electricity company, you can protect your money by following these simple steps!
How to Complain About High Electricity Bill if You Use BSES
If you live in Delhi and your electricity is from BSES, it is now very easy to complain about a high bill. Go to the official website of BSES – bsesdelhi.com.
There, you will find an online complaint form. Fill the form with your bill details, connection number, and why you are complaining. After you submit the form, your complaint will be registered. The BSES team will check your complaint and try to solve the problem in a few days.
Before you complain, keep your electricity bill and meter reading with you. This will help you give the correct information.
What to Do If You Use Tata Power
If your electricity comes from Tata Power, don’t worry. You can also file a complaint online. Go to tatapower-ddl.com.
There is a complaint page on the website. Fill it with your connection number, bill details, and the reason for the complaint. The Tata Power team will check and solve your issue as soon as possible.
What to Do If You Use Another Company
If your electricity is not from BSES or Tata Power, you can still file a complaint. Go to the official website of your electricity company. Look for the customer care or complaint section.
If there is no online option, you can go to the nearest electricity office. Take a copy of your bill and explain your problem.
Before you do this, check your current meter reading and your old bills. This will help you give the right details.
Why It Is Important to Complain About High Bills
High electricity bills are a common problem in Delhi. Sometimes the bill is wrong because of faulty meters, wrong readings, or system mistakes. If you don’t complain, the electricity company may not fix it. But if you complain on time, you can save money. No matter if you are a tenant or a homeowner, it is your right to file a complaint. It also makes the electricity company do their job properly.
Things to Remember Before You Complain
- Keep a copy of your latest bill and bills from the past few months.
- Check the meter reading yourself and compare it with the reading in the bill.
- Write your connection number, name, and address correctly.
- After you submit the complaint online, take a screenshot or photo of the message that shows it is done.
- If you don’t get any reply in a few days, call customer care again.