Flipkart has announced the date of the Big Billion Days Sale, which will be held on 23 September 2025. During this sale, millions of people will shop. Many times, customers return a product or cancel an order.
In such cases, the biggest worry is about the refund – when will the money come back? If the refund does not arrive on time, the tension of customers increases, especially if more than 48 hours have passed after cancellation.
But now there is no need to worry. The good news is that the Reserve Bank of India (RBI) has made clear rules for this. If the bank does not return the money to your account or card on time, it will have to pay a penalty of ₹100 per day to the customer.
In How Many Days Should Refund Come?
- According to RBI rules, the refund should come within 7 days if payment is made by debit card.
- If payment is made by credit card, the refund should come within 3 days.
- If the bank or card company does not give the refund in this time, then they must pay ₹100 per day to the customer.
Why is This Rule Needed During Sale?
In big sales like Big Billion Days, many people cancel or return orders. Lakhs of transactions happen at the same time. Because of this, refunds often get delayed. This RBI rule protects customers in such cases.
What to Do if Refund is Late?
- First, complain to your bank or card company.
- If they do not solve the issue within 30 days, you can file a case with the RBI Ombudsman.
- You have the full right to demand the penalty in writing.
Why is This Information Important?
Big Billion Days Sale gives huge discounts. But there are also many returns and refunds. If you know this RBI rule, you can protect your rights and avoid worry.
