BSNL 5G Testing Begins: BSNL started testing the structure of its 5G network. Most of these sites are 4G and are a part of the 1 lakh 4G towers that are currently in place. As stated by BSNL officials, these locations would eventually get 5G upgrades.

BSNL 5G Testing Begins: Bharat Sanchar Nigam Limited, India’s state-owned telecom provider, is now testing its 5G network infrastructure. Many towns, including Jaipur, Lucknow, Chandigarh, Bhopal, Kolkata, Patna, Hyderabad, Chennai, and many more, have activated 5G tower sites. A Business Standard report claims that these are primarily 4G sites that are a part of the 1 lakh 4G towers that have been installed. According to BSNL officials, these locations would eventually get 5G upgrades.

BSNL 5G service will start soon

The report claims that within the next three months, BSNL will publicly launch 5G services. In meantime, BSNL’s stronghold areas are going through network testing. New base transceiver stations (BTS) are also being installed in places like Kanpur, Pune, Vijayawada, Coimbatore, and Kollam, said BSNL officials.

By June 2025, 4G towers will be active.

By June 2025, BSNL’s one lakh 4G towers will be completely working, per a March 7, 2025, Telecom Talk story. These towers are going to be upgraded to 5G after being constructed using domestic technology. This was also confirmed by Union Communications Minister Jyotiraditya Scindia. In this sense, the debut of BSNL’s 4G and later 5G is now only a few months away.

April was chosen as “Customer Service Month” by BSNL.

BSNL announced April 2025 to be “Customer Service Month” on its official X (formerly Twitter) account. The goal of this program is to enhance the customer experience and expedite the resolution of their issues. On March 31, 2025, BSNL published a video on X that stated, “Exciting news is on the way! We will improve your experience even further this Customer Service Month. Await some big announcements.

Focus improving the customer experience.

BSNL is working on improving its services for enterprise and consumers, as well as those in rural and urban locations. As part of this initiative:

  • The quality of the mobile network will be improved.
  • Fiber broadband (FTTH) and MPLS (leased lines of text) will be more secure.
  • A more transparent billing system will be introduced.
  • Customer complaints will be handled faster.

As per BSNL, all units, business areas, and circles would take part in this campaign and see it to its completion.

 

Swadeshi 4G and 5G are featured

In April, BSNL announced that it would gather customer input via an array of channels, including its website, social media accounts, customer discussions, and direct outreach. Robert J. Ravi, the Chairman and Managing Director (CMD) of BSNL, will personally consider this suggestion.

Every customer’s voice is connected to BSNL’s journey,” Ravi stated. In India, we are the only telecom company to introduce Swadeshi 4G. We are advancing with strength, speed, and service to achieve “Viksit Bharat’s” digital mission. This BSNL project is an important step in improving India’s digital capabilities. In the coming months, it is expected that BSNL’s 4G and 5G services would be available national.