This is a serious problem for millions of pensioners across the country, as without a Life Certificate, their pension could be stopped. What are the most common reasons for DLC rejection? Learn what to do if there’s an error in your Aadhaar or pension account number, how to correctly scan biometric data, and which official you should contact immediately to continue your pension—this vital information is crucial for you.
Why Life Certificates Are Being Rejected
Every year in November, millions of pensioners submit Digital Life Certificates (DLCs) to continue their pension. This certificate serves as proof of their survival. However, a large number of DLCs are rejected due to technical glitches or inaccurate information.
Main Reasons for DLC Rejection
One of the most common reasons for rejection is incorrect information. This includes errors in the Aadhaar number, pension account number, or PPO number. The solution is to re-enter the information by thoroughly matching it with the relevant documents. Another reason is biometric errors. Poor fingerprint or iris scan quality can result in DLC rejection. To avoid this, pensioners should use a UIDAI-issued device and clean their fingers before scanning.
Data mismatch is also a major issue when the name or date of birth in Aadhaar differs from the pension record. In such a case, you must first correct the Aadhaar or pension record. Finally, if pensioners are remarried or re-employed, they cannot generate a DLC. In such a case, they should contact the pension agency directly, as this is a matter of eligibility criteria.
To submit DLC, pensioners must use UIDAI-issued biometric devices, which require an OTG cable to connect the smartphone to the fingerprint reader. It is essential to ensure accurate biometric data is recorded.
What to do immediately if your life certificate is rejected
If your life certificate is rejected, you should be extremely vigilant and take immediate action to ensure your pension is not disrupted.
The first and most important step is to contact your pension disbursing agency. Speak to your bank, post office, or the relevant pension officer to find out the exact reason for the rejection.
After determining the reason for the rejection, you must prepare a new certificate with the correct information (such as the correct Aadhaar number or account number) and biometrics.
You can also repeat the online process from home through the Jeevan Pramaan portal or the Jeevan Pramaan app. Ensure all data is 100% correct this time.
DLC Validity and Necessary Checks
The validity of the Digital Life Certificate is for one year and must be submitted on time every year. It is recommended that pensioners periodically check the status of their DLC and have any issues rectified immediately.
The government’s Digital Life Certificate Scheme aims to make this process easy, fast, and secure for pensioners, ensuring no disruptions in pension payments. Since November is a busy month, pensioners are advised to submit their life certificates as early as possible to avoid disruptions in pension credits.