Indian Railways- Indian Railways is also called the lifeline of the country and why not, after all a large part of the population of our country travels by rail every day. In such a situation, many rules have already been made by the Railways to provide a comfortable and convenient journey to the passengers traveling by train.
Now the railways have made another big preparation, which will make the train journey even safer (Railway Security). Yes, big preparations have been made to provide quick solution to any inconvenience or problem faced by the passengers and for this, the railways will soon release a WhatsApp number (Whatsapp Number From Railway) on which passengers will be able to register their complaints and get immediate solution.
WhatsApp number may be issued next week!
Railway may soon issue a WhatsApp number for passengers traveling. This will be especially for helping passengers in any situation. Sources related to Indian Railways told that at the end of the week starting from tomorrow or the next week, the Railways is going to issue a WhatsApp number through which passengers will be able to register their complaints and ask for immediate response or help and will be able to see every update through chat on this WhatsApp number until help is received.
While giving information in this regard by a senior official of the Indian Railways, it was said that the Railway Whatsapp Number will be very helpful in promptly resolving the complaints of railway passengers. Talking about its working process, if you ask for any help on the WhatsApp number issued by the railways, you will get an AI generated message, in which more information related to your problem will be sought and after sharing the entire thing, shortly after that a railway official will call you to resolve your problem immediately.
Railways has implemented this new rule from May 1
Keeping in mind the convenience of passengers, Indian Railways is constantly changing the rules (Indian Railway Rule Change). Recently, from the first of May, Indian Railways has changed the rules of waiting tickets. Actually, the railway believes that despite having a waiting ticket, some passengers sit in AC and sleeper coaches to travel, which causes problems to passengers who have confirmed tickets.