You purchased a house or flat from a builder, made an advance payment, and the agreement clearly stated that possession would be delivered within two years. But now, five years have passed, and you still haven’t received your home. Disappointment, stress, and financial pressure are natural in such a situation. However, the good news is that Indian law provides full protection to such buyers. If the builder doesn’t deliver the property on time, you can take legal action against them and seek your money back with interest or compensation until you receive possession.

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What to Do If Property Isn’t Delivered on Time

When a builder doesn’t deliver the home within the stipulated timeframe, it’s considered a breach of contract. The money paid by the buyer is under a legal agreement. In case of such a delay, you can file a complaint and seek justice.

How to Complain to RERA

If the project is registered with RERA, the most effective way to complain is through RERA. Each state has its own RERA website, such as UP RERA and MahaRERA. Buyers must first register on the portal and then fill out a complaint form, which includes the builder’s name, project details, payment details, and the issue. They must also upload agreements, receipts, emails, and other evidence. In some states, a prescribed fee must be paid for filing a complaint. Once a complaint is filed, a reference number is issued, allowing the case’s status to be tracked.

Recently, the Haryana RERA issued an arrest warrant against the directors of a builder. The case involved non-possession for 14 years and non-payment of compensation despite an order. RERA had ordered the buyer to pay ₹8.6 lakh in 2022, but the builder failed to pay. Following this, RERA took a firm stance and took action. This example demonstrates that strict legal action can be taken if builders do not comply.

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Justice can also be obtained in the Consumer Court

If you believe the builder has committed fraud, made false promises, or caused mental or financial harm, you can file a case in the Consumer Court under the Consumer Protection Act. Here, you can seek a refund, compensation, or possession.