QR Code Complaint- Good news for common people. FSSAI tages big step about food. Whenever you go to a hotel restaurant, you must have seen whether there is cleanliness there or not. What is the quality of the food there. But sometimes it happens that even after charging a high price, complaints are received about cleanliness or bad food in restaurants or hotels.
Many times even after you complain, the staff ignores you and sometimes you are unable to complain. But now you will be able to complain through QR code. Yes, this facility has been provided by FSSAI, so let’s know how you can take advantage of this facility.
Know how you can complain
Actually, FSSAI has instructed all restaurants, dhabas, cafes, bakeries and food shops to put the QR code of ‘Food Safety Connect’ mobile app in their shops. This QR code should be put at places like billing counter or dining area so that customers can easily see it. The purpose of this step of FSSAI is to give consumers an easy and transparent platform so that they can register their complaint without any hesitation. It will be necessary to display this QR code or the download link of the app on online food delivery platforms and restaurant websites as well.
what will be the benefit
Let us tell you that by scanning this QR code, consumers will be able to directly register their complaints on the complaint portal of FSSAI. This step has been taken to empower the consumer, to ensure food quality and hygiene. That is, now if you see worms, fungus or any other defect in the food in a restaurant or there is a complaint of food poisoning due to stale food, then you can immediately register your complaint through this app.
Not only this, even if the packaging of the food is not proper or the information given by the restaurant is wrong, you can still complain. This app automatically sends the complaints to the concerned regional officials, which makes quick action possible.