LPG Delivery Rules: Major news fo LPG consumers. The regulations surrounding LPG gas cylinders are continually evolving, and a new system known as the DAC number is being swiftly put into place. If you order gas cylinders for home delivery, this information is crucial for you. Gas companies have rolled out the DAC (Delivery Authentication Code) system to enhance delivery security and curb black marketing. However, many individuals still lack complete knowledge about the DAC number, leading to complications during delivery.

Key Takeaways

Quick Read

DAC number is akin to OTP

The DAC number functions similarly to an OTP, which is sent to your mobile after you book gas and must be presented upon delivery. This new regulation is designed to avert issues such as fraudulent deliveries, incorrect billing, and gas theft. From now on, deliveries will not be deemed complete without this code, ensuring increased security for customers.

What is DAC number?

The DAC number refers to the Delivery Authentication Code. It is a unique code dispatched to the customer each time a gas cylinder is ordered. When your cylinder is ready for delivery, the delivery personnel will request this code. The cylinder will only be handed over once you provide the correct code.

How to obtain DAC number?

When you place an order for an LPG cylinder, the gas company will send a DAC code to your registered mobile number, app, or WhatsApp. This code is also sent to the device you used for booking, to prevent any technical glitches. When the delivery person arrives at your residence, they will ask for your DAC number. You will need to provide this code from your mobile phone. The delivery is considered complete only if the code is accurate. If you fail to provide the code, the delivery of the cylinder may be halted.

What to do if you don’t get your DAC number?

Occasionally, due to network or technical difficulties, the DAC number may not arrive promptly. There’s no need to worry. You can request the delivery person to resend the code. Alternatively, you can retrieve it through the gas agency or app.