Indian Railway often updated their existing rules so that the passengers could get maximum benefits during their time of traveling with Indian Railways. Passengers often compalaint about tickets and penalty on this for various reasons. To solve some of these problems, Rail has came with new rules.
Until now, if a passenger’s trip is unexpectedly cancelled or they miss a train, they are often deducted from their ticket or lose the entire fare. However, with the new system in place, passengers will have the option to choose a new travel date instead of simply canceling their ticket. If the fare on the new train or date is higher, they will only have to pay the difference. There will be no cancellation charge.
Key Takeaways
Quick Read- What are the new rules
- This facility is available at the international level
What are the new rules
According to current rules, if a passenger misses a train or cancels a ticket for any reason, 25% to 50% of their fare is deducted. If the ticket is cancelled less than four hours before the scheduled departure, no refund is provided. Sometimes, due to unexpected flight delays, bad weather, or an emergency, passengers are unable to catch the train and lose their entire fare. This new step by the Railways has been taken to address this problem.