HDFC Bank Alert: If you are a customer of HDFC Bank, then this news is important for you. HDFC, the country’s largest private bank, has informed its customers that some services will be closed for a fixed time. The bank has informed that many services will be affected from 11 pm on August 22 to 6 am on August 23. During this time, customers will not be able to use these services for about seven hours.
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Which services will remain closed?
According to the bank, phone banking IVR, email, and social media support, WhatsApp chat banking, and SMS banking will not be available due to system upgrade and maintenance. This will have more impact on those customers who usually get information about their account through chat or SMS banking.
Which services will continue to be available?
Customers do not need to worry completely as some important services of the bank will continue to work as before. During this time, phone banking agent service, netbanking, mobile banking, PayZapp, and MyCards apps will be available as usual. This means that customers can use them for essential transactions.
Why is system maintenance being done?
HDFC Bank has clarified that this step has been taken to further improve the banking experience of customers. Actually, from time to time, the bank upgrades its system so that in the future, customers can avail fast and secure services without any problem. This is the reason why this scheduled maintenance has been kept, and its information has been shared in advance.
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What should customers do?
If a customer has to do important bank-related work during this period, then they should complete this work before the scheduled time. The bank believes that this can save customers from inconvenience.