It has been seen many times that people have Ayushman Cards, but despite this, they are asked for money for treatment. If any such incident happens to you too, then you can complain about it. Health is a very important part of everyone’s life. People try their best to keep their health good. But life is full of uncertainties. It cannot be said what will happen when. Therefore, people prepare in advance to avoid uncertainties.
There are many people in the country who take health insurance so that their pocket is not affected much due to any unwanted disease. But not all people have enough money to take health insurance. The Government of India helps such poor and needy people. For this, the government has started Pradhan Mantri Ayushman Bharat Yojana. Under this, the beneficiary is given free treatment up to ₹ 5 lakh every year.
Why is money demanded and how to complain
It has been seen many times that despite having an Ayushman card, hospitals or doctors ask for money for treatment. This is directly against the intention of the government and it is very important to curb it. If this happens to you, you can complain in these ways:
1. Complaint on Helpline Number
You can register a complaint by calling the helpline number 14555 of Ayushman Yojana. You can complain about that hospital and that doctor who is demanding money from you. This is the easiest and first way to register a complaint.
2. Online Complaint on Official Website of Ayushman Yojana
Apart from this, you can also register your complaint by visiting the official website of Ayushman Yojana https://pmjay.gov.in/.
Visit the website and go to the ‘Register Grievance’ or ‘Contact Us’ section.
Here you have to give the name of the hospital, name of the patient, date of treatment, and full details of the demand for money.
Write your complaint in detail and upload the relevant documents (if any).
3. Complaint at State Health Agency Office
You can also register a complaint by visiting the office of the health agencies of your state. You can register a written complaint in this regard there.
Find the address and contact details of the State Health Agency on the website of the Ayushman Bharat Yojana of your state.
Go directly to the office and submit your complaint in writing.
Keep a copy of the complaint with you and do not forget to take an acknowledgement.
If your complaint is found to be correct, strict action will be taken against that hospital or person.
What is Pradhan Mantri Ayushman Bharat Yojana
Pradhan Mantri Jan Arogya Yojana (PMJAY), also known as Pradhan Mantri Jan Arogya Yojana, is the world’s largest government-financed health insurance scheme. Its objective is to provide quality healthcare services to people from weaker sections. Under this scheme, a health insurance cover of ₹ 5 lakh per year is available per family.
This cover covers the expenses of hospitalization, surgery, medicines, and other treatments. This scheme mainly targets rural and urban poor families based on the data of the Socio-Economic Caste Census (SECC) 2011. It also has the feature of portability, that is, you can get treatment in any impanelled hospital in the country.