Petrol Pump Scam: Cases of fraud at petrol pumps are not new in India. People often become careless in their daily lives, and petrol pump employees take advantage of this. If you’re a little cautious, you can easily avoid fraud. In this article, we’ll outline some precautionary measures you can take to avoid fraud. Let’s explore them in detail.
Common Frauds at Petrol Pumps
The most common method is not zeroing the meter. Employees don’t set the meter to zero before refueling and start filling from the previous reading. The customer thinks the meter has started from zero, but in reality, some amount remains.
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Another method is to distract the customer. Employees often divert attention through conversation or a technical question, thus underfilling the fuel. In some cases, complaints of machine tampering also arise, making it appear that the full amount of fuel has been dispensed, but the actual amount is actually less.
Tips to Protect Yourself
Before refueling, always check the meter for zero and do not allow fuel to be refilled until the display shows 0.00. State the amount clearly and do not change it mid-fill. Avoid using your mobile phone or other devices while refueling, and always keep an eye on the meter and nozzle. If you have any doubts, immediately lodge a complaint. Refueling at larger pumps or during busy times is considered safer because there is more surveillance.
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How to Report Fraud
If you receive less fuel or notice any discrepancy, immediately contact the pump manager. Most petrol pumps have a complaint register and helpline number available. You can also lodge a complaint with the relevant oil company’s customer service or the government consumer helpline.