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Indian Overseas Bank Launches Online Death Claim Settlement Portal for Hassle-Free Processing

Vikram Singh

February 20, 2026 at 10:23 AM IST · 3 min read

Indian Overseas Bank (IOB) Death Claim Process: The loss of a loved one is a profound grief, and having to visit the bank at such a time is nothing short of mental torture. Understanding this difficulty, Indian Overseas Bank (IOB) has taken a historic initiative, launching the “Online Death Claim Settlement Portal.”

This portal allows the deceased account holder’s nominee or heir to file a claim from the comfort of their home, which will not only save time but also make the entire process more transparent and stress-free. Let’s explore in detail the significant benefits this new digital initiative from IOB will bring to the public and the stringent rules it has waived for claims up to ₹15 lakh.

IOB Online Death Claim Portal

Indian Overseas Bank

This new digital platform from Indian Overseas Bank is a highly secure and user-friendly portal specifically designed for the convenience of grieving families. This allows claimants to easily enter their and the deceased account holder’s basic information on the portal, eliminating the need to fill out torn forms or repeatedly visit the bank branch.

Claimants can scan and upload death certificates, KYC documents, and other relevant documents directly onto the portal. The portal also features a real-time tracking system, allowing families to check the status of their application at any time on their mobile phones or computers.

Rules for Claims Up to ₹15 Lakh

The bank has made the rules for claims up to ₹15 lakh very flexible, taking into account human sensibilities throughout the process. Banks typically require third-party guarantees or lengthy legal formalities for claims of larger amounts.

However, IOB has now significantly eased this limit, eliminating the need for third-party guarantees for claims up to ₹15 lakh. The bank claims that if all uploaded documents are found to be correct, the claim will be settled within just 15 days, which is considered to be the fastest settlement time in the banking sector.

indian overseas bank

New Corporate Website

In addition to the successful launch of the death claim portal, IOB has also unveiled its brand-new corporate website, which is based on cutting-edge digital technology. The website’s interface is simple and modern, with the primary objective of providing customers with a digital environment where all banking-related tasks can be completed without any technical glitches.

The bank states that this move is part of its comprehensive digital transformation, reducing the burden on customers from physically visiting the bank. Now, even sensitive processes, from opening a new account to loan applications and death claims, are just a click away.

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