FASTag Scam Alert – Scams in the name of FASTag, NHAI issues warning
FASTag Scam Alert: Cybercriminals are now adopting new methods to defraud people. Many people are falling prey to these new methods, so you need to be cautious. Can you imagine becoming a victim of fraud while driving on a highway? No, this may sound surprising, but it’s absolutely true.
You’re travelling on a highway,y and suddenly a confusing message appears, making you vulnerable to fraud. One person suddenly receives a message stating that their FASTag is about to expire. Quickly scan the QR code or recharge it on a site resembling NHAI.

Rahul, a Delhi-based salesman, experienced a similar situation. Upon reaching the toll plaza, he scanned the code and entered his details, and within minutes, ₹5,000 was withdrawn from his bank account. Incidents of this type of fraud are increasing in India. These cybercriminals are taking advantage of the popularity and reliability of FASTags. You need to be cautious.
Fraudsters have adopted a new method. od
Cyber criminals are defrauding you by sending false messages in the name of FASTag, which requires caution. In reality, fraudsters send SMS or WhatsApp messages posing as NHAI, threatening low balance or KYC updates. These messages direct you to a fake website or QR code, where they steal the FASTag ID, vehicle number, and OTP.

A popular trick behind this fraud is selling “annual FASTag passes” at a discounted price, requiring payment via UPI. If a victim falls victim, their wallet is emptied. Furthermore, the original FASTag is bl oc, ked or their identity is stolen. According to NHAI, such cases increased at the end of 2025, resulting in losses running into crores.
Learn how to identify a fake .site
Guidelines state that it is crucial to pay attention to the URL. The official NHAI URL is nhai.gov.in. The fake URLs are named nhai-online. in or nhaitollpass.com. The genuine site doesn’t ask for a QR scan or unwanted details at tolls. However, it’s best to ignore unsolicited QR codes. Fraudsters also paste fake links on toll boards. Priya from Mumbai saved ₹3,000 by checking with the official app.
Learn about security measures,s too.
You must use official channels. Using NHAI’s Rajmargyatra app, the MyFASTag portal, or your bank is best.
Never share your OTP, FASTag ID, or vehicle details over calls or messages. Banks never ask for these details. Afterwards, keep SMS alerts enabled through the app and keep checking your balance.
This could be followed by red flags, such as rash actions, unknown links, or Google search numbers.
Several cases have recently surfaced. ed.
Cases of fraud in the name of FASTag have been reported in several other states, including Rajasthan. Seeing the message, people made payments on the fake website, only to have their money disappear. According to the police, it’s crucial to be vigilant to foil the plans of such fraudsters.